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Caroline has been with the non-profit International Language Institute of Massachusetts (ILI) since 1986. She started as a Spanish teacher and then as an ESOL instructor, teacher trainer and director of programs before being appointed by the ILI board as executive director in January 2016. For the past eight years, she has led the organization in creating a long-term strategic guide and action plan, strengthening the school's fee-based programs and free English classes for immigrants and refugees, overhauling fiscal and operating procedures, securing ILI's first-ever foundation grants and extending outreach efforts on many fronts. Caroline has authored articles on educational assessments and evaluations and presented on the operations of successful language schools. She served on the EnglishUSA board as the president (2019-2021) and as secretary (2005-2007). Caroline enjoys live music, travelling with her family (husband Jim and twins, Matthew and Amelia), gardening, and bike riding through the countryside of western Massachusetts.
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